This Privacy Policy describes how Abharatverse.com (operated by “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit our site, purchase a product, or otherwise interact with our services.
1. What Personal Information We Collect
We collect information in the following ways:
- Information You Provide Directly:
- Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
- Account Information: When you create an account or join our community, we collect your name, email address, and username.
- Communications: When you contact us directly (e.g., for customer support), we may save a record of that correspondence.
- Information We Collect Automatically:
- Device Information: We automatically collect information about your device, including your IP address, web browser type, time zone, and information about the cookies installed on your device.
- Usage Data: As you browse the site, we collect information about the pages you view, the products you look at, what websites or search terms referred you to our site, and how you interact with the site. We refer to this as “Usage Data.”
2. How We Use Your Personal Information
We use the information we collect for several purposes:
- To Fulfill Your Orders: We use your Order Information to process your payments, arrange for shipping, and provide you with order confirmations and invoices.
- To Communicate With You: We use your contact information to respond to your inquiries, provide customer support, and send you important updates about your orders or our services.
- To Manage Your Account: We use your Account Information to maintain your account, allow you to log in, and manage your participation in our community.
- To Improve Our Website: We use Usage Data to understand how our customers browse and interact with the site, helping us to improve and optimize the user experience.
3. Sharing Your Personal Information
We do not sell your Personal Information. We only share it with trusted third parties who help us operate our business, as described below:
- Delivery Service: To fulfill your book order, we must share your shipping information (name, shipping address, phone number) and order details with our delivery provider. This is essential for them to ship the product to you.
- Payment Gateways: To process your payment, your financial information is provided directly to our payment processor (e.g., Razorpay). We do not store your credit card or bank account details on our servers.
4. Cookies
Cookies are small data files that are placed on your device or computer. We use cookies to:
- Keep track of items in your shopping cart.
- Remember your preferences and login information.
- Collect Usage Data to help us understand website traffic and improve our service.
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
5. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights
If you are a resident of India or other regions with data protection laws, you have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you.
- Correct any inaccurate information.
- Request the deletion of your personal information.
To exercise these rights, please contact us at contactbharatverse@gmail.com.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: contactbharatverse@gmail.com.